EFFECTS OF USE AND APPLICATION OF ONLINE REGISTRATION SYSTEM ON USER SATIS- FACTION AT THE INSTITUTIONS OF HIGHER LEARNING IN DEVELOPING ECONOMIES: A CASE OF UNIVERSITY OF EASTERN AFRICA, BARATON
| dc.contributor.author | A A Omambia | |
| dc.contributor.author | Albert Wakoli | |
| dc.contributor.author | A Nyansiaboka | |
| dc.date.accessioned | 2024-10-14T08:46:09Z | |
| dc.date.available | 2024-10-14T08:46:09Z | |
| dc.date.issued | 2014 | |
| dc.description.abstract | Whereas a number of institutions of higher learning have embraced Information Systems (IS), many of suchinstitutions in developing countries are still grappling with heavy manual processes and majority of these ser-vices do not effectively meet the intended purposes. Moreover, the adopted IS by such institutions in developingcountries more often have failed to effectively meet the unique individual needs of these institutions. The mainobjective of this study was to assess the effects of use and application of Online Registration System on usersatisfaction at the University of Eastern Africa, Baraton in Kenya. A total of 289 respondents out of 1047 weresampled. A two stage sampling method was used whereby stage one involved stratified sampling in which caserespondents were stratified into students and lecturers at stage two, simple random sampling method was usedto ensure that each eligible member in the population has an equal chance of being included in the sample. Thefindings from this study revealed that even though most users were satisfied with the services offered by OnlineRegistration System, a deeper consideration of the dimensions of quality services needed to be improved andthat involves support staff training, user communication and provision of prompt services. (PDF) EFFECTS OF USE AND APPLICATION OF ONLINE REGISTRATION SYSTEM ON USER SATIS- FACTION AT THE INSTITUTIONS OF HIGHER LEARNING IN DEVELOPING ECONOMIES: A CASE OF UNIVERSITY OF EASTERN AFRICA, BARATON. Available from: https://www.researchgate.net/publication/372448974_EFFECTS_OF_USE_AND_APPLICATION_OF_ONLINE_REGISTRATION_SYSTEM_ON_USER_SATIS-_FACTION_AT_THE_INSTITUTIONS_OF_HIGHER_LEARNING_IN_DEVELOPING_ECONOMIES_A_CASE_OF_UNIVERSITY_OF_EASTERN_AFRICA_BARATON [accessed Oct 14 2024]. | |
| dc.identifier.uri | https://ir.ueab.ac.ke/handle/123456789/223 | |
| dc.language.iso | en_US | |
| dc.publisher | Baraton Interdisciplinary Research Journal ( | |
| dc.relation.ispartofseries | 4 | |
| dc.title | EFFECTS OF USE AND APPLICATION OF ONLINE REGISTRATION SYSTEM ON USER SATIS- FACTION AT THE INSTITUTIONS OF HIGHER LEARNING IN DEVELOPING ECONOMIES: A CASE OF UNIVERSITY OF EASTERN AFRICA, BARATON | |
| dc.type | Article |