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    THE INFLUENCE OF FINANCIAL LITERACY ON RESOURCEFUL PREPAREDNESS FOR RETIREMENT AMONG EMPLOYEES OF WEST KENYA UNION CONFERENCE ORGANIZATIONS AND INSTITUTIONS
    (2021-07) Reu Katam
    The study assessed the influence of financial literacy on resourceful preparedness for retirement among employees of West Kenya Union Conference organizations and institutions. The main objective was to determine how financial literacy influences the ability of employee’s to prepare resourcefully for retirement. The study capitalized on descriptive and inferential research design in order to come up with the findings. Stratified random sampling was used to identify the respondents from seven organizations and four institutions found within the territory of West Kenya Union Conference. Two hundred and sixty questionnaires were distributed. The first part covered the demographic factors of the respondents, the second section focused on the level of financial literacy, the third segment centered on assessing the level of resourceful preparedness for retirement. Finally, a correlation analysis was carried out in order to determine if there is any relationship between the variables of the study. The results showed that there was a statistically significant positive influence of financial literacy on resourceful preparedness for retirement. The findings further indicated that on the aspects of financial literacy, the respondents were ‘to a great extent’ literate. On the aspects of resourceful prepared for retirement, the respondents are ‘to a great extent’ prepared for retirement. The researcher therefore recommends that all organizations/institutions should formulate policies and develop programs on education and training on financial literacy to progressively equip employees to be resourcefully prepared for retirement.
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    FINANCIAL ACTIVITIES AND LOAN REPAYMENT AMONG CREDIT BENEFICIARIES FROM LENDING FINANCIAL INSTITUTIONS IN KENYA
    (2021-07) Philip Kipkorir. Yego
    Many borrowers have benefited from various loans offered by different lending institutions. However, repaying money borrowed from financial institutions has been a challenge for most credit beneficiaries, hence causing a decline or failure in some of the lending institutions. Therefore, the study aimed at examining the relationship between financial activities and loan repayment among credit beneficiaries from lending financial institutions in Kenya. The study utilized 2019 Fin-access Kenya Household Survey data. The study therefore used only secondary data. The data was collected from a sample size of 4760 respondents. The data was analyzed using SPSS 25. Descriptive statistics were used to examine the relationship between the independent and dependent variables in the study. The Chi-Square Tests were used to determine the relationship's significance. From the study, the findings revealed that financial preparedness, debt management skills, financial literacy, and financial behaviors are significantly associated with loan repayment, and thus, it was concluded that financial activities influence loan repayment. The findings also pointed out the need for borrowers to enroll in financial literacy training, whether formal or non-formal. The findings suggest that borrowers should be individually responsible for getting financial knowledge. The findings also suggest that policymakers of lending institutions should incorporate financial activities of the borrowers as part of the background check and requirements before lending money to borrowers.
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    THE RELATIONSHIP BETWEEN SOLVENCY AND PROFITABILITY OF COMMERCIAL BANKS IN KENYA
    (2021-07) BENJAMIN KIPROP
    The significant role performed by commercial banks in country’s economic development depends entirely on their level of profitability. Low level of profitability hurts the economy and causes stakeholders to incur losses. This study sought to examine the relationship between solvency and profitability of commercial banks in Kenya. This research used secondary data from audited and published financial statements such as statement of financial position, income statement and statement of changes in equity. The target population was all the 43 commercial banks in Kenya. Census of all the 43 commercial banks in Kenya was used for this study whereby audited financial statements for the period 2011-2020 was analyzed. The study used descriptive research design as well as inferential and descriptive statistics to analyze data. The study revealed a p-value of 0.001 < 0.05 level of significance cut off point which was a strong evidence against null hypothesis (Ho), hence the null hypothesis was rejected. The regression analysis revealed that that 37.8% of variation in profitability can be explained by solvency while the remaining 62.2% is attributed to other factors outside the model. The study further revealed that total debt to total assets ratio has significant negative relationship with profitability while total debt to equity ratio has positively relationship with profitability of commercial banks in Kenya. The study recommends that the commercial banks regulating body (the central bank of Kenya) as well as the commercial banks management should formulate and implement policies which ensures that all banks operate within a minimum level of solvency.
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    THE RELATIONSHIP BETWEEN ACCOUNTING SOFTWARE (SUNPLUS) AND QUALITY OF FINANCIAL REPORTING OF THE SEVENTH DAY ADVENTIST ORGANIZATIONS AND INSTITUTIONS WITHIN WEST KENYA UNION CONFERENCE
    (2021-07)
    Maintenance, preparation and presentation of financial reports is crucial for business success as well as effective decision making in organizations. The Accounting software that an organization adopts would greatly influence the quality of financial reporting and hence provide organizational guidance in decision making. The study therefore sought to investigate the association between accounting software (SunPlus) and the quality of financial reporting in Seventh day Adventist organizations and institutions within West Kenya Union conferences. It targeted accountants who are users of SunPlus accounting software. The objectives of the study was to determine characteristics of SunPlus accounting software, the characteristics of users of SunPlus accounting software, the quality of Financial Reporting of the Seventh-day Adventist organisations within West Kenya Union conference and finally to determine whether there is any significant relationship between characteristics of Users of SunPlus software and the quality of Financial Reporting as well as characteristics of SunPlus software and the quality of Financial Reporting in Seventh-Day Adventist organisations and institutions within West Kenya Union conferences. The study employed descriptive and correlational research designs. The questionnaire was administered online. It was analysed descriptively using frequencies, means and standard deviations. Correlation analysis was used to study the association between dependent and independent variables. The findings of the study show that majority of the participants were male, which represent 61% of the total participants. The overall rating shows that the quality of user of SunPlus accounting software is high with the mean rating of 4.1. The overall rating on financial controls was very high with mean rating of 4.50. The mean score rating of the financial reports generated by the SunPlus accounting software was high. There is a strong positive significant relationship between Characteristics of users of SunPlus software and quality of financial reporting (r=.641, p<0.05). Results further indicates that there is a strong positive relationship between overall Characteristics of SunPlus accounting software and quality of financial reporting (r=.696, p<0.05). The study concludes that the dependent and Independent variables are significantly related to each other and therefore in order to improve significantly the quality of financial reporting, the SDA organizations and institutions should consider improving factors that significantly and positively influence user and Software characteristics.
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    THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT ON CUSTOMER RETENTION AMONG EMPLOYEES IN SELECTED INSTITUTIONS IN BLANTYRE CITY, MALAWI
    (2017-06) Serah Banda
    The present study was done to assess the influence of customer relationship management on customer retention in the banking sector in Blantyre city Malawi. The study used descriptive correlational study design in which four banks and four institutions that pay their employees through the selected banks were purposively chosen to participate. The study designed four research questions and acquired the data using a questionnaire of a four-point scale, analyzed using descriptive statistics, correlation and regression so as to find solutions to the problems expressed in research questions. The study used a relationship quality theory in trying to establish the significance of a relationship between the two variables. The findings of this study stipulate that, banks in Blantyre city portray good customer orientation, possess good customer knowledge management, and the customer relationship management organization is good. In general rating, participants agreed that banks are up to date in their technology and have a good customer retention. There was a statistically significant positive relationship between customer retention and customer orientation, customer knowledge management, customer relationship management organization, and technology. Technology was also found to be the best predictor of customer relationship management. In view of the findings, the researcher recommends that banks involve their customers in decision making as this was ranked low amongst respondents. Banks should also learn to value feedback as this would encourage customers to contribute to the betterment of the banks products and services. Malawian banks should learn to appreciate loyalty with gifts as this was also ranked low on customer orientation.
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    IMPACT OF MOBILE PHONE NETWORK PROVIDERS’ SERVICE QUALITY ON CUSTOMER SATISFACTION AMONG STUDENTS IN A SELECTED UNIVERSITY IN ARUSHA, TANZANIA
    (2017-06) Mellayie Banda
    The use of mobile technology has become increasingly important in many sectors of economy. The purpose of this study was to assess the impact of mobile phone service providers’ service quality on customer satisfaction among students in a selected university in Arusha, Tanzania. The study also assessed the relationship between the five dimensions of service quality and customer satisfaction. This study used a survey and data were gathered using closed ended servqual questionnaire which were administered to 222 students from a selected university in Arusha using a purposive sampling. The variable included service quality with five dimensions (tangibility, reliability, responsiveness, assurance and empathy) and customer satisfaction. Data was analyzed using descriptive and inferential statistics i.e. correlation and Principal component analysis for factor analysis. The study found that student had a positive perception and were satisfied with the services offered by mobile service providers. The study also found a significant relationship between all the five dimensions of service quality (i.e. tangibility, reliability, assurance, responsiveness and empathy) and customer satisfaction. Factor that had highest impact on students’ satisfaction were customer care, connectivity of the mobile service providers’ network and employee behavior. In view of the findings, the researcher recommended that Mobile service providers need to improve network coverage which was ranked the lowest on service quality aspects. Continuous training of employees to achieve continuous improvement of service quality. Continuous updating of machines and equipment to embrace continuous changing technology. Mobile service providers should benchmark their services with best mobile service providers even outside the country.
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    THE EFFECT OF INFORMATION SYSTEM USAGE ON EMPLOYEE PRODUCTIVITY: A CASE OF BRALIRWA LTD, RWANDA
    (2022-07) Judith Iradukunda
    While the utilization of Information System is widely regarded to have a great effect on employee productivity, and acceptance, past research has found inconsistent associations between IS usage and employee productivity. The aim of this study is to know the effect of Information System Usage on Employee Productivity if whether it is the use of IS by the young BRALIRWA’s employees that makes them to do better or the older who are not interested in IS perform better. The IS usage variable investigated included IS usability, IS quality, technology interaction and task-technology adaptation while the dependent variable was employee productivity with work time reduction, innovation and creativity, cost reduction, competitiveness and motivation as the indicators. The study focused on employees in Bralirwa, Rwanda. This study used self-administered questionnaire as the instrument to gather data. The study was done in the two branches; Limonaderie of Kigali and the brewery of Gisenyi. This study used descriptive cross-sectional research design. The population of this study were all the 546 employees comprised of the employees in the branches of Bralirwa LTD. Sample size was calculated using the Krejcie & Morgan (2010) table in selecting the employees; it was derived from the study population of 546 employees working at the Company and came up with target population of 226 employees. Data that was gathered in this study was coded and entered into SPSS which was the software to be used in for data analysis. The study found out that in Bralirwa Company, employee productivity was high as the researcher found a mean of 4.326. Information system was used almost every time, and the study also found that information system usability, quality, technology interaction and technology adaptation effected Bralirwa employee to a large extent as evidence by the means of 3.986, 3.972, 3.996 and 4.022 respectively. The study found that there was a significant relation between employee productivity and IS usage (sig = 0.000). Among IS users, employee productivity has a positive weak and moderate relationship with IS usage, technology interaction and adaptation respectively. With reference to findings of this study, for Bralirwa Company, Rwanda to enhance employee productivity, it should improve on the quality of information system
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    ASSESSING THE IMPACT OF SELECTED TOTAL QUALITY MANAGEMENT INNOVATIONS ON ORGANIZATION PERFORMANCE OF THE NON-GOVERNMENTAL ORGANIZATIONS IN NAIROBI, KENYA
    (2019-05) Muriuki, Muthoni Mary
    For the long term sustainability and to ensure success in operations, every single organization strives to remain relevant and up to date in her operational environment. In order to remain sustainable in the long term, organizations must continuously improve on their operations, satisfy both their customers and employees and ensure measures are established to ensure they remain competitive and at least attain some level of competitive advantage over their competitors. In order to attain this, organizations must continually revised their modes of operation and adopt creativity and innovativeness including adopting appropriate TQM innovations. Successfully implemented innovative methods of total quality management give the possibility for organizations to better adapt to changing surrounding and easier adapt different kinds of innovations. This study aimed at assessing the impact of total quality management innovations on organization performance of the non-governmental organizations in Nairobi, Kenya. The study adopted a descriptive – correlational designs and targeted employees of the NGOs and randomly sampled 235 employees who were given self – constructed questionnaire to fill out. The data was analyzed using SPSS and established that the organizations have experienced various performance indicators either to a very great or to a great extent and that the organizations have adopted the various TQM innovations considered in the study. The study has established that the TQM innovations studied can explain 69.64% of the organizational performance and they can be related to performance through a regression model with the best performance predictors being business continuity and top-down implementation innovations. The study recommends that training on statistical analysis tools for the frontline employees should be enhanced.
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    AN EVALUATION OF EFFECTIVENESS OF INTERNAL CONTROL SYSTEM IN SELECTED DISTRICT COUNCILS IN THE CENTRAL REGION OF MALAWI
    (2017-06) Marie Maseko
    This study evaluated the effectiveness of internal control system and the level of accountability in selected district councils in the central region in Malawi using the committee of sponsoring organization of the Treadway commission (COSO) internal control framework. The COSO internal control framework consist of five interrelated elements which include: control environment, risk assessment, control activities, information and communication, and monitoring. The variables in the study were internal control and accountability. The variables under accountability focused on the internal control objectives which included safeguarding of assets, reliability in financial reporting and effectiveness and efficient operations. The research was a case study design, and it used descriptive and correlational methods. The study also used regression to find the best predictor of accountability of the five components in the COSO internal control framework. Data was collected using questionnaires. Respondents were 101 out of 105 accountants and internal auditors of the selected district councils. The study used the SPSS in the analysis of the data collected. The findings from this study demonstrated ineffectiveness in the internal control system of the selected district councils. The study also demonstrated there is a significant relationship between accountability and internal control activities. The study findings indicated that information and communication and control environment are the best predictors of accountability. The study concluded that an ineffective internal control system results in realizing poor accountability. It was recommended that the local government authority should find effective ways to eliminate potential of fraud and misuse of council resources such as encouraging people to report such practices when they occur. The council management should be committed to integrity and ethical values and that should be emphasized to the rest of the employees.
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    THE PERCEPTION OF UNIVERSITY STAFF AND STUDENTS ON THE ROLE OF SPORTS AND RECREATION ON SOCIO-ECONOMIC DEVELOPMENT: A CASE OF TRANS-NZOIA COUNTY, KENYA
    (2019-06) Ondieki, Joseph Mandere
    The study was done on the impact of sports and recreation on socio-economic development. The socio-economic development is measured in terms of social capital, individual economic development and community development. This study used a descriptive research design. The study population consisted of all 986 students and 67 staff. In this study the sample size was determined using the Krecie and Morgan table of 1970 cited by Kasomo (2007).The researcher collected data using a questionnaire. The Statistical Package for Social Sciences (SPSS) was for descriptive statistics. The study has established that both the students and staffs perceive that sports and recreational activities play some critical roles in enhancing both social and economic developments of the individuals in an organization. The study has established that sports and recreational activities were available in the university campuses. Additionally, the study has established that there is no significant difference between the perceptions of male and female students on the effect of sports and recreation on social and economic development. Consequently, the study recommends that the universities should encourage more students to engage in sports and recreation activities for them to benefit from the advantages of taking part in sports and recreation activities.
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    INFLUENCE OF TOTAL QUALITY MANAGEMENT PRACTICES ON PERFORMANCE IN NANDI COUNTY ASSEMBLY
    (2022-06) Maiyo K. Philemon Nengo
    The primary goal of public organizations is to offer quality services to the society within the constraints of available budgets; however, a number of public sectors have not been reliable on such role. Lack of these services in the public sector is what informed the need for the current study. This study was to evaluate if the TQM practices in Nandi County assembly have influenced performance to the satisfaction of the electorates. The research was guided by the following research questions: Has top management commitment influenced performance in Nandi County assembly? Has training of employees and elected leaders influenced performance of Nandi County assembly? Has continuous enhancement influenced performance of Nandi County assembly? Is customer focus influencing performance in Nandi County assembly? The descriptive research design and inferential statistics was used in the study. The study used a census technique on the top management staff, which included four directorates, legislators and Ward office staff. The information was gathered through the use of a questionnaire, which was distributed to a target population of 300 people of which 281 people responded. The Statistical Package for Social Science SPSS version 25.0 was used to analyze the data. A correlation analysis as well as a multiple regression analysis were carried out. The findings of the study evidenced by multiple regression analysis and correlation analysis showed that TQM practices in Nandi County assembly have significantly influenced performance to satisfaction of the electorates. The study revealed that county assemblies need to have continuous enhancement because this will improve customer satisfaction. Additionally, the study places a strong emphasis on staff training because it improves organizational effectiveness. In order to improve service delivery to electorates, the report also advises Nandi County Assembly to forge ties with them by providing feedback. The study's concluding finding is that TQM techniques in the Nandi County legislature undoubtedly influences performance to client’s satisfaction.
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    ASSESSMENT OF RISK MANAGEMENT PRACTICES AND SAFETY PREPAREDNESS IN SELECTED UNIVERSITIES IN WESTERN REGION, KENYA
    (2020-04) Korir Peter
    University risk managers are faced with daunting challenge of identifying and managing the complex risks across their campuses. The present study perceived that poor risk management practices among universities in Kenya and the far wide could reduce if there is an all-inclusive risk management practice structures. The aim of this study was therefore to assess the risk management practices among universities located in western region, Kenya. The study explored the University risk management practices of selected Universities in Western Kenya, to find out the significant difference between the practices of risk management in public and private Universities and to find out the risk management challenges that face universities in western region of Kenya. The study was guided by risk management theory, theory of planned behaviour and disaster theory. This research used a descriptive study design where primary data was collected through self-administered questionnaires from 78 key respondents (administrators, school deans, heads of departments, and security teams) in two public and two private universities. Major findings revealed that Security, Fire, Natural, and Transportation risk management is practiced but not to a great extent that is expected in universities with means of (2.914, 2.772, 2.8837 and 2.9551), which are due to challenges of education and training, resources, cost, and commitment. From independent t-test to compare the risk management practices in public and private universities, there was no significant difference between the practice of management of security risk, fire risk, and natural risk in public and private universities with p values of 0.066, 0.697 and 0.263. Public universities managed transportation risk better than private universities with a p value of 0.005. It is recommended that the universities develop strategies towards excellent implementation of security risk, fire risk, natural risk and transportation risk.
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    AN INVESTIGATION OF THE INFLUENCE OF QUALITY OF WORK LIFE ON MANAGERIAL PERFORMANCE IN TEA FARM FIRMS IN NANDI COUNTY, KENYA
    (2017-07) Raymond Kiplimo Kiryongi
    This study investigated the influence of Quality of Work Life on managerial performance for tea farm firms in Nandi County, Kenya. The study used correlational and descriptive research methods. The target population was made up of 5 tea firms in Nandi County, Kenya. The study targeted 63 managers from the 5 tea firms in Nandi County using census. In terms of data collection, questionnaires were used. The findings indicated that the managers rated the QWL indicators highly. The most rated indicators were technology, working environment and empowerment. These indicators were rated as being very good. Organization culture was the least rated of the four and was rated as good. In terms of the managerial performance rating, the mangers noted that their performance was good. The findings indicated that there was a significant relationship between the QWL indicators and managerial performance hence from this conclusion the proposed null hypothesis was rejected. With the final research question the researcher concluded that, organization culture and working environment as a combination were the best predictors for managerial performance. The researcher recommended an evaluation of the firms’ benefits plan and a review of the number of long weekends offered to the managers. This evaluation and review would greatly aid in improvement of the organization culture.
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    AN ASSESSMENT OF THE EMPLOYEES’ PERCEPTIONS OF MOTIVATION AND SELECTED MOTIVATIONAL FACTORS IN COMMERCIAL BANKS IN NAIROBI COUNTY, KENYA
    (2019-01) Mosongo Joy Kemunto
    Motivating employees is one of the most vital activities that managers have to perform, but it is also one of the most challenging. What motivates one individual does not necessarily motivate another. It is therefore a complex task to determine what motivates whom, and how to apply such motivational factors in practice. This study aimed at establishing the relationship between employees’ motivational levels and selected motivational factors in the banking sector in Kenya. The study adopted a cross sectional and descriptive – correlation research designs and targeted the bank employees from the various bank branches located within Nairobi County who were randomly sampled to give their responses on a set of items in a self - constructed questionnaire. The data was statistically analyzed through measures of central tendency and dispersion as well as the use of descriptive statistical tools mainly the mean and standard deviation and inferential tools mainly the analysis of variance (ANOVA) and Pearson correlation - moment. The study established that all the selected motivational factors have significant direct and moderate relationship with motivation level of employees and that that there is a significant difference between the motivation level of employees classified by age group, levels of education, gender, and duration of service in the Banking Industry. The study recommends that banks take into consideration the various elements of the motivational factors as well as the various demographic characteristics when formulating their motivational programs so as to ensure that the employees are well motivated.
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    EMPLOYEES’ PERCEPTIONS ON THE IMPACT OF LABOR TURNOVER ON ORGANIZATIONAL PERFORMANCE: A CASE OF NATIONAL INDUSTRIAL TRAINING AUTHORITY IN KENYA
    (2019-07) Jerenga Daniel Ouma
    Employees are the main pillars and the most important factor in driving the success of the organization in realizing its core mandate. Employees’ turnover can impact on the organizational performance. Unplanned staff turnover is problematic and expensive, affecting not only learning and efficiency, but also the capacity of the National Industrial Training Authority (NITA) to respond to new emergencies or to continue with existing programs. There is therefore sufficient evidence of the need to conduct research on perceptions of employees on the impact of labor turnover in the operations of National Industrial Training Authority in Kenya. This study adopted a descriptive – correlational research design and data gathered from survey questionnaires administered to 149 employees from various departments and managerial levels at NITA were analyzed using descriptive statistics, t-test for independent samples, one-way analysis of variance, and Spearman rank-order correlation coefficient. It was established employees’ perceptions that labor turnover has a negative impact on employee productivity, quality of work, cost, and workplace morale. Employees with management positions and with higher level of education perceive that labor turnover provides organizational and employee opportunities to some extent. Position duration of stay in the organization significantly influence perceptions on the impact of labor turnover on cost while level of education significantly influences perceptions on the impact on employee productivity. The study recommends that the organization should strive to minimize labor turnover and focus on retaining employees so as to improve on employee productivity, quality of work, workplace morale and manage the cost associated with labor.
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    ASSESSING THE RELATIONSHIP BETWEEN INTERNAL AUDIT FUNCTIONALITY AND ACCOUNTING QUALITY IN SELECTED FIRMS AT THE NAIROBI SECURITIES EXCHANGE, KENYA
    (2017-06) Katieno Jeff Oganga
    In view of sudden collapse of some reputable companies, this study examines whether the internal audit departments in selected companies listed at the Nairobi Securities Exchange are functional and assesses the level of accounting quality in the financial statements of the selected companies. Finally, it explores the relationship, if any, between the functionality of internal audits and accounting quality. The indicators of internal audit functionality are identified as internal audit structure, internal audit independence and management support. Questionnaires were purposively administered to ten selected companies to evaluate perception of internal audit functionally while on accounting quality; Healy Model of earnings management was used. The weakest perceived indicator of internal audit functionality was found to be internal audit independence where political pressure was perceived as the greatest barrier to internal audit functionality. On accounting quality three of the ten selected companies showed undesirable levels of accruals hence poor accounting quality. It is recommended that corporate governance report of listed companies should include a signed statement on internal auditor independence. Finally accounting bodies should also explore ways of managing discretionary accruals to improve on accounting quality.
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    ANALYSIS OF THE FACTORS INFLUENCING ENTREPRENEURIAL INTENTIONS OF UNIVERSITY BUSINESS STUDENTS IN LILONGWE, MALAWI
    (2016-06) Martha Mkwinda
    The purpose of this study was to analyse the factors influencing entrepreneurial intentions of university business students in Lilongwe, Malawi. The study also assessed the relationship between entrepreneurial intention and family background, government support and policies and education system. The data of this study was gathered using a close ended questionnaire which was administered to a sample of 228 students from a population of 532 university business students in Lilongwe, Malawi. The sample was selected using stratified sampling technique. One hundred and seventy eight questionnaires were returned making a 78% return rate. Data was analysed using descriptive and inferential statistics. The study found that the level of entrepreneurial intention of university business students was moderate as the researcher found a total average mean of 4.65. The study also found that family background and education system influenced entrepreneurial intention to a moderate extent as evidenced by the means of 4.03 and 4.71 respectively while government support and policies influenced entrepreneurial intentions to a lesser extent as evidenced by a mean of 3.65. The study found that there was a significant relationship between entrepreneurial intentions and family background, government support and policies and education system (sig = 0.000). In view of the findings, the researcher recommended that the programs conducted in the universities on the subject of entrepreneurship should be made as a compulsory subject to all university students in the country. The researcher also recommended that the government should play a more active role in the development of entrepreneurship by providing more assistance to the SMEs through funds and parents should encourage their children to be involved in entrepreneurial activities.
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    AN EVALUATION OF THE EFFECTIVENESS OF PROCUREMENT METHODS AND PRACTICES USED IN SELECTED SEVENTH-DAY ADVENTIST CHURCH INSTITUTIONS IN KENYA
    (2020-08) Kemei Nomelif Koech
    This study by adopting the descriptive and correlational research design and involving procurement staff and committee members from 18 institutions, and by using self – constructed survey questionnaire aimed at evaluating the effectiveness of the procurement methods and practices used in selected Seventh - day Adventist church institutions in Kenya by addressing the following research questions: What is the place of procurement in the operations of the selected SDA church Institutions?; What are the procurement methods used in the selected SDA institutions under the category of Competitive methods and Non-competitive methods; What is the level of effectiveness of the procurement practices used in the selected institutions based on Costs of procurement, Quality of procurement and Risk mitigation ability; Is there a significant relationship between the place of procurement in the organization and the level of effectiveness of procurement practices and Is there a significant relationship between the assessment of the relationship between the organization and its suppliers and the place of procurement in the organization and the level of effectiveness of procurement practices. Descriptive statistical tools including frequencies, percentages, means and standard deviations were used to analyze the data. Additionally, Pearson product-moment correlation coefficient was used in testing the null hypothesis. The study established that procurement is well placed, competitive procurement methods are mostly used compared to the non-competitive methods. There was a significant positive and moderate relationship between place of procurement in the organization and the level of effectiveness of procurement practices (r = 0.309; P = 0.012 < 0.05) and the self-assessment of the relationship between the organization and its suppliers (r = 0.355; P = 0.004 < 0.05). The study concludes that competitive procurement methods were mostly used as compared to the non-competitive methods, and that the institutions have procurement practices that are cost effective, high quality and effective in risk mitigation. The study recommends that full-fledged procurement departments be established in all the institutions and that the SDA church should develop a standard Procurement Manual similar to the Public Procurement Disposal Act 2007 of Kenya, to govern and provide guidance towards a common way of carrying out procurement process and procedures.
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    EFFECT OF MANAGEMENT REMUNERATION ON THE FINANCIAL PERFORMANCE OF SELECTED PUBLIC COMPANIES LISTED IN THE NAIROBI SECURITIES EXCHANGE IN KENYA
    (2021-07) Mobegi, Fred Morara
    The research aimed at evaluating the effect of management remuneration on the financial performance of public listed companies in the Nairobi Securities Exchange. The research adopted quantitative research method, and secondary data to answer the research questions. The target population of the research study were companies listed in Nairobi securities exchange. Stratified and criterion sampling were utilised in sampling of 24 companies that were incorporated in the study. Stratification occurred along the industry category under which the companies were listed, and criterion sampling was used to identify company with the required secondary data that met criteria of selection. The secondary data was collected from the companies’ websites and annual financial reports of between 2016 and 2018. Data on management remuneration measured through salary, benefits, bonus, shares and allowances as the independent variable, and financial performance measured as ROA and ROE as the dependent variable were collected. The data was analysed using Stata statistical software. The data was exposed to both descriptive and inferential analysis (Spearman correlation analysis). From the analysis, the financial performance (ROA and ROE) was found to differ from company to company in the three years evaluated. In the three years, average annual ROA and ROE decreased from 3.5 and 0.113 to 3.1 and 0.068 respectively. Management remuneration measures also differed from company to company with salary (all companies) and benefits (83.3%) being the most utilised. Bonus was the only management remuneration strategy that significantly correlated with ROE (r value= 0.4737) and ROA (r value= 0.3941). Bonus was identified as the best predictor of financial performance of the organisations listed in NSE. It is thus recommended that organisations to leverage bonus to improve overall financial performance.